Cookie Policy

1. Introduction

This Cookie Policy explains how Sunway Nuts USA, Inc. ("Sunway Nuts USA," "Company," "we," "our," or "us") uses cookies and similar technologies when you visit or interact with our website.

This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By continuing to use our website, you consent to the use of cookies and similar technologies as described in this Policy, except where applicable law requires a different form of consent.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website.

Cookies help websites:

• remember your preferences;
• recognize your device;
• maintain login sessions;
• remember shopping cart contents;
• improve website functionality;
• enhance website security;
• analyze website traffic;
• personalize your browsing experience.

Cookies generally do not contain information that directly identifies you. However, information collected through cookies and similar technologies may be combined with information you voluntarily provide to us, such as when you create an account, log in, or place an order. We use this combined information only for the purposes described in this Cookie Policy and our Privacy Policy.

3. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled through our website.

They help us:

• authenticate users;
• maintain secure login sessions;
• remember shopping cart contents;
• process orders;
• protect against fraudulent activity;
• maintain website security;
• remember cookie preferences.

Without these cookies, certain features of the website may not function properly.

B. Functional Cookies

Functional cookies improve your experience by remembering your preferences and settings.

These cookies may remember:

• preferred language;
• account preferences;
• recently viewed products;
• saved shopping carts;
• website display preferences.

C. Analytics Cookies

Analytics cookies help us understand how visitors interact with our website so we can improve its performance and usability.

Analytics information may include:

• pages visited;
• navigation paths;
• session duration;
• bounce rates;
• browser information;
• device information;
• geographic region (derived from IP address);
• referring websites.

We may use services such as:

• Google Analytics;
• Microsoft Clarity; or
• similar analytics providers.

These services may use cookies or similar technologies to generate aggregated reports about website usage.

D. Performance Cookies

Performance cookies help us monitor website speed, reliability, and technical performance.

These cookies help us identify:

• loading issues;
• broken pages;
• website errors;
• server performance;
• user experience improvements.

E. Advertising & Marketing Cookies

If enabled on our website, advertising and marketing cookies may be used to:

• measure advertising effectiveness;
• understand customer interests;
• improve marketing campaigns;
• measure conversions;
• limit repetitive advertisements.

These technologies may be provided by:

• Meta Pixel;
• Google Ads;
• other advertising platforms that we may implement from time to time.

If these technologies are not currently enabled, this section will apply if and when they are implemented.

4. Similar Technologies

In addition to cookies, we may use similar technologies including:

• web beacons;
• tracking pixels;
• JavaScript tags;
• local storage;
• session storage;
• server logs.

These technologies serve similar purposes, including improving website functionality, analytics, fraud prevention, security, and user experience.

5. Information Collected Through Cookies

Depending on the type of cookie or technology used, we may collect information such as:

• IP address;
• browser type;
• operating system;
• device type;
• screen resolution;
• pages visited;
• products viewed;
• shopping cart activity;
• search queries;
• referring website;
• date and time of visits;
• session duration;
• clicks and navigation behavior.

This information may be combined with information associated with your customer account when necessary to provide requested services, maintain account security, process orders, personalize your experience, or improve our website.

6. How We Use Cookie Information

Information collected through cookies and similar technologies may be used to:

• authenticate users;
• maintain login sessions;
• remember shopping carts;
• remember user preferences;
• process orders;
• prevent fraud;
• improve website performance;
• analyze website traffic;
• personalize website content;
• troubleshoot technical issues;
• measure marketing effectiveness;
• enhance website security.

7. Third-Party Cookies & Integrated Service Providers

Our website relies on various third-party service providers to deliver functionality, process transactions, fulfill orders, and improve website performance. Depending on the services you use and how you interact with our website, these providers may use cookies or similar technologies, or they may receive limited information necessary to provide their services.

Payment Processing

We use Stripe to securely process online payments.

Stripe may use cookies and similar technologies to:

• process payment transactions;
• detect and prevent fraud;
• maintain payment security;
• comply with financial regulations.

Please refer to Stripe's Privacy Policy for additional information.

Shipping & Logistics

We integrate with shipping carriers and logistics providers to generate shipping labels, calculate shipping rates, track shipments, and provide delivery updates.

These providers may include:

• UPS;
• FedEx;
• USPS;
• DHL;
• LTL freight carriers;
• other shipping or logistics providers used to fulfill customer orders.

Many of these integrations operate through secure server-to-server APIs and do not place cookies on your device. However, if you access shipment tracking pages or other carrier-hosted services, those providers may use cookies or similar technologies in accordance with their own privacy policies.

Analytics & Website Performance

We may use analytics providers including:

• Google Analytics;
• Microsoft Clarity;
• other analytics providers we may implement from time to time.

These services help us understand website usage, identify performance issues, and improve the overall user experience.

Advertising & Marketing

If enabled, we may use advertising services including:

• Meta Pixel;
• Google Ads;
• other advertising platforms.

These services help us evaluate advertising performance, measure conversions, and improve our marketing campaigns.

Website Infrastructure & Security

We may also rely on third-party providers for:

• website hosting;
• cloud infrastructure;
• content delivery networks (CDNs);
• firewall and security services;
• website monitoring;
• performance optimization.

Some of these providers may use cookies or similar technologies to improve website reliability, security, and performance.

Each third-party provider maintains its own privacy practices. We encourage you to review the privacy policies of those providers to understand how they collect, use, and protect information. We are not responsible for the privacy practices of third-party websites or services.

8. Managing Cookies

Most web browsers allow you to:

• view stored cookies;
• delete cookies;
• block cookies;
• restrict third-party cookies;
• receive notifications before cookies are stored.

Please note that disabling certain cookies may:

• prevent login;
• disable shopping cart functionality;
• affect website performance;
• reduce website functionality;
• prevent certain website features from operating correctly.

Instructions for managing cookies are generally available in your browser's Help or Settings menu.

9. Do Not Track Signals

Some internet browsers include a "Do Not Track" ("DNT") feature. Because there is currently no universally accepted industry standard for responding to DNT signals, our website does not currently respond to browser-based Do Not Track requests.

10. International Visitors

Our website is intended primarily for customers located within the United States.

If you access our website from outside the United States, you acknowledge that cookies and similar technologies may be used in accordance with this Cookie Policy and that information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our business practices, technology, legal requirements, or website functionality.

Any revisions become effective when the updated Cookie Policy is posted on our website unless otherwise indicated. The "Last Updated" date at the top of this Policy identifies when revisions were most recently made.

12. Contact Us

If you have questions regarding this Cookie Policy or our use of cookies and similar technologies, please contact us: